June 12, 2002 News Story: Prexus Server Crashes Entirely

News Shadows of Luclin Server Infrastructure

June 12, 2002 News Story: Prexus Server Crashes Entirely

Last night at about 1:00 in the morning Prexus had a severe breakdown. Our Operations team has been working to get it restored and back into service. Our hope is that we'll have it back up and running some time this evening.

That's the bad news. The worse news is that we will have to recreate all of the characters on the server from backups that are perhaps more than 24 hours old. Anything those characters have earned in the last day or so will be lost. Unfortunately, we will not be able to restore items or experience lost to the roll back.

There is some potential good news, though. If you have deleted a character in the last year or so, that character may return. So if you see a character that you deleted a few months ago on your character select screen, that's why.

Important Note: The restoration of these characters may leave you with more than eight characters on Prexus. In cases like this, the character select screen will list your characters in alphabetical order, and only show you the first eight of those characters. This may make some of your characters appear to be missing. They are not missing. All you need to do is delete one or more of the visible characters in order to see the ones that are not shown.

We are extremely sorry that this has happened. We are doing everything we can to restore the server.

Alan

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June 12, 2002  News Story: Prexus Server Crashes Entirely
------------------------------

Last night at about 1:00 in the morning Prexus had a severe breakdown. 
Our Operations team has been working to get it restored and back into 
service. Our hope is that we'll have it back up and running some time 
this evening. 

That's the bad news. The worse news is that we will have to recreate 
all of the characters on the server from backups that are perhaps more 
than 24 hours old. Anything those characters have earned in the last 
day or so will be lost. Unfortunately, we will not be able to restore 
items or experience lost to the roll back. 

There is some potential good news, though. If you have deleted a 
character in the last year or so, that character may return. So if you 
see a character that you deleted a few months ago on your character 
select screen, that's why. 

Important Note: The restoration of these characters may leave you with more 
than eight characters on Prexus. In cases like this, the character 
select screen will list your characters in alphabetical order, and only 
show you the first eight of those characters. This may make some of 
your characters appear to be missing. They are not missing. All you 
need to do is delete one or more of the visible characters in order to 
see the ones that are not shown. 

We are extremely sorry that this has happened. We are doing everything 
we can to restore the server.

Alan

.....................................................................

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Source: Combined EverQuest live server patch archive, 1999–2010